Apple Tech: Best Buy Will Start to Reopen with Appointments for In-Store Consultations

Best Buy said this May they will start to gradually reopen its doors to customers with in-store consultations by appointment only. It means shoppers can schedule a time to meet with a dedicated sales associate then discuss about technology needs, potential purchase of a kitchen appliance or more. It will begin by offering the service at about 200 of its 1,000 U.S. stores according to their announcement released by yesterday. They will continue to offer same curbside pickup for items


How the appointment process works:

* Appointment made online or via phone

* There is a pre-call with customers to make sure they aren’t feeling sick

* A detailed check-in process before each appointment where the sales associate walks through safety guidelines for the shopper. Hand sanitizer provided. Best Buy worker wears face masks and gloves

* The customer shops the store with the sales associate, employing social distancing guidelines

* Payment done at a counter with a sneeze guard in front of the register. All surfaces cleaned after the transaction is completed

* Customer escorted out the store

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